How to send a parcel or letter from Italy

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Pocket guide with steps, phrases and vocabulary.


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At the post office – Minus 1

Simple guide for expats and students: post office, couriers, forms, useful phrases and vocabulary.

1) Where to go

  • Post office (Poste Italiane): desks for national and international shipments.
  • Tobacconist (tabacchi): sell stamps and sometimes accept small parcels.
  • Private couriers (DHL, UPS, SDA, Bartolini): fast, trackable options.

2) What to bring

  • Valid ID document.
  • Receiver’s full address (street, number, postal code, city, country).
  • Sometimes your codice fiscale (Italian tax code) is requested.

3) Sending a letter

  1. Buy a stamp (post office or tobacconist).
  2. Write the address: receiver bottom right; sender top left.
  3. Put it in the red mailbox or hand it at the counter.

Services – Italiano → English
Posta ordinaria (economica, non tracciata) → Ordinary mail (cheap, not tracked) •
Posta prioritaria (più veloce) → Priority mail (faster) •
Raccomandata (tracciata, con ricevuta) → Registered mail (tracked, with receipt).

4) Sending a parcel

  1. Choose a strong box and pack carefully.
  2. Fill in the form (sender, receiver, weight, contents).
  3. Choose the service (e.g. Paccocelere or private courier).
  4. Give it to the counter and keep the receipt with the tracking number.

5) Useful phrases (IT → EN → Pronunciation)

Italiano English Pronunciation (US-friendly)
Vorrei spedire questa lettera in Italia / all’estero. I would like to send this letter in Italy / abroad. vor-RAY speh-DEE-ray KWEH-stah LET-teh-rah een ee-TAH-lya / all-ES-teh-ro
Quanto costa il francobollo per gli Stati Uniti? How much is the stamp for the USA? KWAN-toh KOH-stah eel frahn-ko-BOHL-loh pair lyee STAH-tee oo-NEE-tee
Vorrei spedire un pacco tracciabile. I would like to send a trackable parcel. vor-RAY speh-DEE-ray oon PAH-koh trah-CHAH-bee-leh
Devo compilare un modulo? Do I need to fill in a form? DEH-voh kohm-pee-LAH-ray oon MOH-doo-loh
Serve il documento di identità? Do I need an ID document? SER-veh eel doh-koo-MEN-toh dee ee-den-tee-TAH

6) Essential vocabulary

Italiano English
Sportello counter / desk
Francobollo stamp
Raccomandata registered mail
Paccocelere express parcel service
Firma signature
Ricevuta receipt
Tracking / Numero di tracking tracking / tracking number

Tip: check opening times and possible queues at your local post office; bring a pen and your ID.